We believe in partnerships built on trust, not complex fine print. Here is a plain-English summary of what you are agreeing to:

• Business Use Only: By registering, you confirm you are a bona fide UK business or sole trader purchasing for resale or commercial use.

• Data Protection: We collect your data to manage your account and improve our service. We will never sell your information to third parties.

• Account Responsibility: You are responsible for keeping your ordering credentials secure.

• Order Acceptance: All orders placed through our portal are subject to stock availability. We reserve the right to decline orders that fall outside our delivery zones.

• Payment Terms: Standard accounts are 'Pay-on-Invoice' unless otherwise agreed. Late payments may result in a temporary pause of our 48-hour delivery guarantee.

• The Woodford Promise: We aim for 100% fulfillment. If we miss the mark, we promise a proactive and supportive resolution within 24 hours.