At Woodford, we are committed to being forward-thinking in every aspect of our business, and that includes how we interact with you digitally. This policy explains how we use cookies and similar technologies on our website, ensuring transparency while maintaining a seamless, high-performance service.

1. What are Cookies?

Cookies are small text files placed on your device (computer, phone, or tablet) when you visit our website. They are widely used to make websites work more efficiently and to provide valuable information to the site owners.

2. How We Use Cookies

We are confident in our service and our website is no exception. We use cookies to understand how our visitors interact with our site. This helps us to continually improve our platform, ensuring you can find the product and service information you need effortlessly.

We currently use the following type of cookie:

Category

Purpose

Data Collected

Our Commitment

Analytical/Performance

To collect information about how visitors use our website, such as which pages are visited most often, and if they encounter error messages.Anonymous IP addresses, pages viewed, time spent on site, referral source.This data is aggregated and anonymous. It helps us optimise site performance and improve your user journey.

3. Google Analytics and Google Tag

We use Google Analytics to gather these performance statistics. This is done via a Google Tag implemented on our website.

• What it does: The Google Analytics cookies track your interaction with our website (e.g., time of visit, pages visited, time spent on each page).

• Our use of the data: We use this information to understand user behavior, identify popular content, and continually refine our site to be more supportive of your needs.

• Data Anonymity: Google may collect information about your IP address to provide this service. We use Google Analytics in a way that aims to anonymise your IP address where possible.

4. Managing Your Cookies

We are supportive of your right to privacy and control. Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.

However, please be aware that if you choose to block all cookies, some parts of our website may not function as intended, which could impact the smooth, hassle-free service we aim to deliver.

5. Updates to This Policy

As a forward-thinking business, we may update this policy to reflect changes in technology or law. Any updates will be posted here on our website.