At WOODFORD, we protect your business data as if it were our own. We are committed to transparency and the ethical handling of your information.

1. Information We Collect

To provide our "Hassle-Free" service, we collect:

• Identity & Contact Data: Name, business address, email, and phone number.

• Business Data: Store type, VAT status, and purchase history.

• Technical Data: IP address and interaction with our digital ordering portal to improve user experience.

2. How We Use Your Data

We use your information to:

• Process and deliver your orders (Supportive Logistics).

• Conduct Range Reviews and provide personalized growth advice.

• Send you "Forward-Thinking" trend reports and exclusive brand launches (you can opt-out at any time).

• Improve our product selection based on market demand.

3. Data Sharing & Security

• No Selling: We never sell your data to third-party marketers. Period.

• Trusted Partners: We only share necessary data with essential service partners (e.g., couriers and payment processors) who adhere to our strict security standards.

• Protection: We use industry-leading encryption to ensure your account details and order history remain confidential.

4. Your Rights

Under UK GDPR, you have the right to access, correct, or request the deletion of your data. For any privacy-related queries, contact our Data Support team at studio@woodforddairies.com